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  • Effectively Engage Today’s Technology-Driven Member

    Effectively Engage Today’s Technology-Driven Member

    Reggie Henry, CAE, chief information officer at ASAE, explains how members are now managing their own association connections and relationships through the inherent nature of consumer technology. Where “Customer Relationship Management Systems” may have worked in the past, new self-serving systems are needed to effectively engage today’s member.

  • Digital Accreditation and Professional Development

    Digital Accreditation and Professional Development

    Trey Forgety, director of government affairs at the National Emergency Number Association, Joyce Gilbert, RDN, president and CEO of the Association of Nutrition & Foodservice Professionals, Brenda Orffer, director of member services at the Washington Health Care Association, and Randy Fiser, CEO of the American Society of Interior Designers, explain how and why associations should be offering training and professional development online.

  • Key Strategies to Govern an Association

    Key Strategies to Govern an Association

    The late Shane Yates, CAE, executive director of the Ohio Society of Association Executives, Beth Brooks, CAE, president and CEO of the Texas Society of Association Executives, and Michael Hoehn, president of Consulting Management Innovators, discuss several important factors in an association's operation.

  • Beacons: Technology to Improve Your Association's Events

    Beacons: Technology to Improve Your Association's Event...

    In this talk by Reggie Henry, CAE, chief information officer of ASAE: The Center for Association Leadership, we explore how beacons can improve your association's events.

  • Tailoring Volunteer Programs for Generation X

    Tailoring Volunteer Programs for Generation X

    04With each generation, associations need to change their recruitment strategies and overall structure to better attract new volunteers. Generation X is no exception. Organizations must change now if they want these workers to get - and stay - involved.

  • Strategies for Offering Educational Opportunities

    Strategies for Offering Educational Opportunities

    Randy Fiser, CEO of American Society of Interior Designers, and Brenda Orffer, director of member services at the Washington Health Care Association, share insights and best practices associations should implement when offering educational and professional development opportunities.